Tuesday December 13th, 2016

Increasing revenue by customer and employee engagement

Hanna-Riikka Sundberg

Hanna-Riikka Sundberg

Mikko Nurmi

Mikko Nurmi

training2

We were asked to present our take on customer-centric business development as part of eMBA training at Tampere University of Technology. We’ve helped several companies develop their business in different industries, e.g. healthcare, energy, automation and agriculture sectors. Our ability to explore the world from the user’s point of view in several industries enables excelling... See more

Friday December 2nd, 2016

Sometimes it’s totally worth working the weekend

Emma-Sofie Kukkonen

Emma-Sofie Kukkonen

Olli Hämäläinen

Olli Hämäläinen

Ultrahack 2016

Hackathons are simply everywhere at the moment, especially here in Helsinki. Everyone, including from the Finnish Prime Minister’s Office to heavy industries seem to want their fair share of the new way of creating open innovations together with start-ups, students and other creative minds. Hackathons are today’s channel for outsourcing innovations for big corporations and... See more

Notes from SwanseaCon : # 1

Liam Betsworth

Liam Betsworth

SwanseaCon 2016 badges

This week sees the return of SwanseaCon, 2nd in the series of the Agile Development & Software Craftsmanship conferences. For two days, I’ve been given the opportunity to mingle with like-minded engineers/scientists/geeks. Although my craft is user experience design, I have not forgotten my roots – I am a computer scientist at heart. Focusing primarily... See more

Monday August 1st, 2016

How to explain Service Design?

Steve Ellis

Steve Ellis

Young boy with glasses has an idea

When on the road and speaking to potential clients, I am often met with a blank stare when I explain that we are a “Service Design” agency. The conversation can go one of two ways. Some contacts are familiar with the concept – and the conversation quickly moves on to our capabilities and case studies. More often though, it becomes a struggle to quickly... See more

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