Notes from SwanseaCon : # 1

Liam Betsworth

Liam Betsworth

SwanseaCon 2016 badges

This week sees the return of SwanseaCon, 2nd in the series of the Agile Development & Software Craftsmanship conferences. For two days, I’ve been given the opportunity to mingle with like-minded engineers/scientists/geeks. Although my craft is user experience design, I have not forgotten my roots – I am a computer scientist at heart. Focusing primarily... See more

Monday August 1st, 2016

How to explain Service Design?

Steve Ellis

Steve Ellis

Young boy with glasses has an idea

When on the road and speaking to potential clients, I am often met with a blank stare when I explain that we are a “Service Design” agency. The conversation can go one of two ways. Some contacts are familiar with the concept – and the conversation quickly moves on to our capabilities and case studies. More often though, it becomes a struggle to quickly... See more

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